Global capability. Real business impact.
Managed finance and logistics operations for U.S. transportation companies.
OpsLedger combines U.S. transportation operating experience with dedicated European delivery capability to improve execution across finance, receivables, and logistics operations.
European Delivery Center · Banja Luka, Bosnia & Herzegovina
TRANSPORTATION OPERATIONS
Designed for the workflow behind every load.
The operating problem
Your Back Office Is Costing More Than Headcount.
Aging & Cash Flow
Billing & Disputes
Staffing
Management Bandwidth
Process Breakdown
Operational Pressure
The problem is rarely one employee or one workflow. It is the operating system behind the work.
Capabilities
One Operating Partner. Three Capabilities.
Finance Operations
Logistics Operations
Start with a problem. Expand only where OpsLedger creates value.
The transportation-to-cash cycle
SHIPMENT
DOCUMENTATION
BILLING
DISPUTE
COLLECTION
CASH
Missing POD → Billing Delay → Aging
Pricing / Accessorial Error → Dispute → Short Pay
Poor Dispute Ownership → Aging → Cash-Flow Pressure
OpsLedger treats the workflow — not just the exception.
Managed operations
More Than Staffing. A Managed Operating Model.
Traditional model
Client manages people
Client trains
Client defines workflows
Client monitors quality
Management burden remains internal
OpsLedger Managed Operations
People
Training
Process
QA
KPI Reporting
Management
Continuous Improvement
The client retains strategic control. OpsLedger owns disciplined execution.
How it works
From Problem to Managed Operation.
01
Diagnose
Assess workflows and root causes.
02 Design
Build workflows, SOPs, KPIs, ownership, and QA.
03 Build
Recruit, train, and certify dedicated talent.
04 Transition
Knowledge transfer, nesting, and heavy QA.
05 Operate
Managed execution, reporting, and continuous improvement.
Performance
Performance Is Measured.
DSO
90+ Aging %
Collection Rate
Billing Accuracy
POD Collection Rate
QA Score
Weekly Operational KPI Dashboard · Monthly QA & Performance Review · Quarterly Trends & Improvement Priorities
Metrics and targets are defined with each client.
Let’s Start With the Problem.
You don’t need to outsource your back office to start.
European delivery
U.S.-Aligned Operations. European Delivery.
Banja Luka, Bosnia & Herzegovina
OpsLedger’s European delivery model is designed to combine U.S.-aligned operating leadership with capable local talent, structured training, quality control, and attractive operating economics.
U.S. Operations
Banja Luka